Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

My daughter and I decided at the last minute to take my grandson on an out of town getaway away for the weekend. We were blessed with booking our king suite with a balcony. We had now plans of what to do after getting to our destination. We mostly hung out at the hotel and got to enjoy the gorgeous view of the mountains during the day and the lights from cars on the highways as well as the city of in the distance at night. We loved all the sounds we could hear sitting on our balcony after it got dark. We had a good time using the pool, hot tub and the sauna as a family. We love that they provide Dove products in the bathroom! Breakfast was delicious. The staff were very friendly, helpful and accommodating!

The entire hotel staff (especially Patty who truly went above and beyond), the restaurant, the easy and fast access to service, the beautiful grounds, the pool, and the breakfast buffet were all so amazing and it made my kids feel like the hotel was their home away from home which of course thrilled us. The few disappointing things involved our room... I was very displeased with how stiff and uncomfortable the bedding was. Just felt very cheap/rough and nothing comfortable enough to get a good night sleep which added to my frustration of the AC not working properly in our room. We had it set at cool and 62 but the room stayed at 72 and felt extremely stuffy to the point where I was up feeling suffocated most of the night. It was cool outside too so I'm unsure why the hotel room was so hot and stuffy. I'd hate to stay there in the summer months if the AC system has issues. Also we had trouble using the wifi so my kids couldn't watch their tablets. 😞 Other than the very uncomfortable room we still plan to go back thanks to Patty being so incredible with my kiddos. ❤️

Room was a nice size. Comfortable bed with fresh sheets. Clean bathroom. Tv and internet worked well. Breakfast was very nice with several choices. You also had the option of ordering from the menu although we didn't. The lady in charge of the breakfast was very nice. We liked being able to have dinner in the hotel so we didn't have to go out again once we were settled in our room. My husband liked the exercise facility and said the pool looked really nice although we didn't use it. There was a nice landscaped area in the back with a firepit. We were able to stay twice--once on the way to Boston and again on our way back home.

My recent stay at the hotel for a photoshoot was truly exceptional. The spacious and well-designed areas provided the perfect backdrop for our shots, allowing us to capture stunning images effortlessly. The convenience of having a bar 🍸 in the evening was a delightful surprise, and the option to enjoy drinks on the outdoor patio by the fire pit added a touch of coziness to the experience. The breakfast 😋 offered in morning was a delicious way to start the day, rounding off a memorable stay that seamlessly combined comfort, convenience, and great photography opportunities.

Ample parking. Parking lot was well lit. Large lobby. Two elevators. Restaurant on premises. Large room.